The service to be provided to you ("Client") is coaching, which is not legal advice, financial advice, or therapy.

If Kara Francis Coaching LLC ("Coach") feels that other professional services (therapeutic, legal, or otherwise) are necessary to serve Client's best interests, Coach will inform Client and will request Client to seek out those services. In such case, the parties will jointly decide whether to continue, postpone, or terminate the coaching relationship.

If either party feels that coaching is not working as desired, that party will notify the other, and both parties will take appropriate action to remedy the situation. If either party desires to cancel further services prior to completion of the coaching sessions, that party shall notify the other. In such case, Client shall receive a refund equal to the pro-rated total fee, based on the number of remaining sessions left as of the date of cancellation.

If Client needs to cancel a coaching session, she/he/they shall provide Coach at least twelve (12) hours' advance notice (except in cases of emergency, in which case, notice shall be provided as soon as practicable). Unless otherwise agreed, Client's failure to provide the advance notice will result in forfeiture of the session.

Unless the parties agree otherwise, no refunds will be issued to Client for previously completed sessions or forfeited sessions.

All information provided by Client to Coach will be kept confidential, subject to the following exceptions: (1) Client provides written direction and/or authorization for Coach to share information with a third party; (2) Coach learns that Client or another individual is engaging in illegal activity; (3) Coach is required to disclose by law or a legally binding order of court; and/or (4) There is an imminent risk of harm to Client, Coach, or another individual.

Client certifies that she/he/they does not suffer from any physical and/or mental disability that might affect their participation in the coaching process, and, if she/he/they has any substance abuse problem or mental illness, she/he/they has consulted with their health care professional(s) and have been advised that she/he/they may participate in the coaching process without risk. If there is any change in this representation, Client will notify Coach immediately.

Client agrees that in the event of any claim or grievance against Coach which is resolved in Client's favor (whether by agreement, judicial determination, or otherwise), Client's sole remedy will be a return of the fees paid to Coach. Coach is not responsible or liable for any direct, indirect, incidental, or consequential damages, fees, costs, or expenses which exceed the total amount of fees paid to Coach (including, but not limited to, attorneys' fees and costs). Any disputes arising under or related to the coaching relationship shall be governed by the laws of the State of New York.

This document contains all of the information given to Client by Coach. Any other representations and/or statements (prior or subsequent, oral or written) are superseded by these terms and conditions.

By completing this purchase, Client agrees to be bound by the foregoing terms and conditions.